Prices and Payment

The prices listed at the time the order is placed apply. All prices include the legally-valid VAT.

You can pay for your purchases in the familienbande Online Shop using a credit card (secured through 128-bit SSL encoding), whereby your credit card details will not be stored. It is equally easy to pay using your PayPal account. Customers in Germany, Austria and Switzerland can also set up an account. We reserve the right to exclude certain methods of payment following a credit check.

For deliveries on account or by direct debit, the invoice must be settled within 21 days following receipt of the goods. If you wish to exercise your Revocation right following payment, we will credit your bank or credit card account with the amount of your purchase.

In the event of late payment, we reserve the right to charge late-payment fees totalling € 5.00 or € 10.00. In the event of delayed payment, you will reimburse all expenses, costs and cash payments incurred by familienbande in collecting the payments. The collection costs also include, beyond any obligation to pay the costs of legal proceedings, all extrajudicial (tariff-wise) costs of licensed collection agencies and appointed lawyers.